Salesforce to buy AI customer service platform Fin for $3.6 billion to boost agentic offerings

Businesses are accelerating their agentic offerings for enterprises as competition heats up.

Salesforce to acquire customer AI agent platform Fin for $3.6B

Salesforce (CRM) is acquiring customer agent platform provider Fin for about $3.6B, subject to customary purchase price ...
VentureBeat

Salesforce launches Headless 360 to turn its entire platform into infrastructure for AI agents

Salesforce on Wednesday unveiled the most ambitious architectural transformation in its 27-year history, introducing "Headless 360" — a sweeping initiative that exposes every capability in its ...
CRN

Salesforce CEO Says $8B Informatica Buy Will Create ‘Most Complete’ AI Data Platform In The Industry

“Together, Salesforce and Informatica will create the most complete, agent-ready data platform in the industry,” said Salesforce CEO Marc Benioff. Salesforce is acquiring cloud data management star ...