HOUSTON--(BUSINESS WIRE)--APQC has launched its first-ever Process Excellence Certification. Built around decades of best practice and benchmarking research, the course features the application of ...

HOUSTON--(BUSINESS WIRE)--APQC, the nonprofit leader in benchmarking and best practices research, has introduced a business process framework for the retail industry. Following the recent update of ...

Process management can lead to more efficient educators, APQC says. An ambitious program aims to transform K-12 education outcomes, such as student achievement and smart spending, by focusing on the ...

Event Description This year’s theme, Navigate the Now, pinpoints practical ideas for process and knowledge management teams to overcome the concerns immediately in front of them and to cultivate ...

"The organizations recognized this year by APQC for Excellence in Knowledge Management have proven themselves leaders in embracing new technologies and implementing traditional KM practices. They are ...

At its core business process management is the administrative activities aimed at (1) defining a process, (2) establishing responsibilities, (3) evaluating process performance and (4) identifying ...

Robotic process automation (RPA)—typically used to automate structured, back office digital process tasks—turns out to be the opening gambit in many organizations’ digital transformation strategies.

With so much attention paid over the last two years to the supply chain, it can be easy to overlook the larger organizational processes in which it is involved. One is the order-to-cash process, which ...