Meta's AI support assistant has been helping hackers get access to high-profile Instagram accounts, according to reports on ...

If your businesses is increasingly using AI to handle customer service requests, consider just how much authority you want ...

The ChatGPT app's support bot hallucinates the program's features. OpenAI currently has no in-app bug reporting, a serious omission. Recent chats show the support bot has gotten more knowledgeable.

Born of a jokey airhorn feature first launched back in 2016, bots on Discord have since flourished into an integral part of the platform's experience. More than three million bots have been created to ...