CloudInteract announces new senior hires to support UK growth and US expansion, as it sets sights on supporting an industry predicted to grow to over USD 22 billion by 2030 Founded by customer ...

The way software is created and consumed by organizations is constantly evolving, and what we see today will be very different tomorrow. When it comes to software development, I believe the next wave ...

NICE (Nasdaq: NICE), the worldwide leader in AI-powered self-service and agent-assisted CX software, today announced its integration of CXone Expert with OpenAI's generative modeling used in ChatGPT.

Customer experience (CX) refers to all interactions customers have with an organization as well as their perceptions and feelings associated with that organization. McKinsey defines CX as “everything ...

ST. LOUIS & SALT LAKE CITY--(BUSINESS WIRE)--Maritz Holdings Inc. (MHI) and Allegiance Software, Inc. (Allegiance) today announced the intent to create a new independent company, MaritzCX™, through ...

Dublin, Aug. 18, 2025 (GLOBE NEWSWIRE) -- The "AI Orchestration in CX - Powering Innovation & Transformation" report has been added to ResearchAndMarkets.com's offering. The impact and momentum of ...

Aruba on Tuesday announced an expanded CX switching portfolio, updates to its AOS-CX operating system and an enhanced version of the NetEdit switch configuration software, which now integrates with ...

It's the age of the customer — and HP is dumping its customer experience (CX) software. Palo Alto, Calif.-based HP Inc. struck a deal today with Waterloo, Ontario-based OpenText to divest its CX ...

Customers want to feel valued, respected and connected to the brands they invest in. As a result, customer experience (CX)—the aggregate of all interactions a customer has with a brand, from marketing ...

Enterprise software giant SAP has reported positive performance in 2018, driven by growth across its Customer Experience (CX) and Fieldglass offerings. SAP's cloud-based CX systems such as Commerce ...

Of Mazda’s three most recent recalls, the most substantial involves the automaker’s relatively new CX-90 three-row SUV and freshly new CX-70 two-row SUV. Nearly 81,000 vehicles are affected by a ...