The COVID-19 pandemic rapidly necessitated agencywide telework at the Centers for Medicare and Medicaid Services. To help keep its top officials abreast of employees’ statuses and conditions ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Ahead of the release of Call of Duty: Infinite Warfare in five days, ...

An unemployed tech worker couldn’t get through to the state unemployment department, which is a common frustration for many who are out-of-work during the pandemic, so he decided to use his skills to ...

Rusty Langford has been spending a lot of time lately helping companies introduce intelligent bots within their customer service centers. So he’s learned a lot about when bots actually help customers ...

In February, the office of California State Senator Robert Hertzberg created a Twitter bot. @Bot_Hertzberg automatically retweets live webcasts of legislative hearings, a fellow bot called Earthquake ...