The most difficult part of a debt collector's job has been, and always will be, establishing communication with the consumer they are collecting from. Debt collectors go to great lengths to establish ...

Business collection letters usually adjust their tone to the amount of time an invoice is delinquent. While the primary goal of a collection letter is to persuade the customer to submit payment, the ...

Writing collection demand letters sent by either through mail or via electronic mail (email) is another strategy a collector may employ to have successful collection results. This kind of collection ...

PHILADELPHIA (CN) — Collection letters stamped with barcodes that pull up account numbers when scanned are just as illegal as printing the account numbers on the envelopes, the Third Circuit ruled ...

In one of my most recent speaking engagements I was once again asked a very common question: what can we do to make our collection letter more effective? Well, I must admit that in the Philippines, ...

Monday brought us the results of the Justices’ encounter with the Fair Debt Collection Practices Act (FDCPA). The Court’s opinion in Sheriff v. Gillie displays a Court dubious about the readiness of ...