An outage in the city’s computer-aided emergency dispatch system snarled some communications between Baltimore police and fire officials last week, briefly causing disarray as officers repeatedly ...

Earlier this year, the City Council approved a $1.6 million expenditure of police sales tax funds to purchase new technology aimed at enhancing officer ...

WASHINGTON (7News) — The Metropolitan Police Department is launching an investigation into a recent outage at the city's 911 call center, 7News learned. On Aug. 9, officials said the District's ...

Mark43 today announced that the Port of San Diego Harbor Police Department (Harbor Police) has successfully deployed its cloud-native Computer-Aided Dispatch (CAD), First Responder and OnScene mobile ...

A recent performance review warned police would "not keep pace" with growing crime volumes without a new system.

Last week, the City of Dalles implemented a new Computer-Aided Dispatch system, replacing a 30-year old mainframe-based system. "We're extremely pleased with how VisiCAD is performing and Dallas ...

BOWLING GREEN, Ohio (WTVG) - A new computer-aided dispatch system will be used soon in Wood County and officials say it will enable faster response times for first responders. “Computer-aided dispatch ...

RICHMOND, Va.--A standard co-developed by the CSAA, Vector Security, the Association of Public-Safety Communications Officials International, and York County and Richmond, Va., has been submitted to ...

Two law enforcement government bodies have assembled a committee to address the problem of making computer-aided dispatch systems interoperable. Two law enforcement government bodies have assembled a ...

A four-plus hour glitch in the FDNY Emergency Medical Services’ computerized dispatch system sent multiple ambulances to the same address while spawning delays of up to an hour in answering 911 calls, ...

While most U.S. emergency communications centers (ECCs) use a CAD system to dispatch 911 calls and facilitate records management, few CAD system components are uniform across vendors. This can create ...