Having an operations manual may not be glamorous, but preventing the disasters caused by human error and bad processes can save your business and even (in extreme ...

A business or organization can more effectively facilitate training of new employees with the use of well-written standard operations procedures (SOP). Beyond training, an SOP manual gives existing ...

When PFI Advisors is hired to perform an Operational Diagnostic of an RIA, one of the important components of our assessment is a review of the firm’s compliance manual to ensure it matches what is ...

The goal of every RIA operations professional is to add efficiency and scalability to their organization. Said differently, we want to find a way to serve more and more clients without our level of ...

Documenting lending policies and procedures helps to streamline operations, reduce waste and enhance customer satisfaction through the standardization of work tasks. Formats are contingent on the ...