Forbes contributors publish independent expert analyses and insights. Dr. Cheryl Robinson covers areas of leadership, pivoting and careers. Knowing how to communicate clearly is a career catalyst.

Have you ever used ChatGPT to draft a work email? Perhaps to summarize a report, research a topic or analyze data in a spreadsheet? If so, you certainly aren't alone. Artificial intelligence (AI) ...

Your email messages may be less than effective for several reasons. For example, your message may get lost in the sea of competing messages, and lengthy messages may not be read entirely or carefully.

There is a social cost if you use AI for help at work, a new study finds. But there are ways to deal with that. Jon covers artificial intelligence. He previously led CNET's home energy and utilities ...

This research was supported by the Chair in Trust research partnership between the University of Melbourne and KPMG Australia and funding from KPMG International. The research was conducted ...