Every few weeks, usually at night, I have a sudden craving for vanilla soft serve from McDonald’s. But just as I start to fantasize about the immaculate, snow-white swirl, I remember the futility of ...

Six months ago, a tiny startup called Kytch sued Taylor, the billion-dollar manufacturer of McDonald's notoriously broken ice cream machines. For years Kytch had sold a small device that hacks those ...

It’s a McDonald’s phenomenon that has inspired memes, apps and even a government inquiry. “If that McFlurry machine is broken, I’m coming through that drive-thru window,” wrote one person under a post ...

An exemption to a longstanding copyright act allows industrial equipment to be fixed by people not affiliated with the manufacturer. By Hank Sanders McDonald’s ice cream machines, frequently the ...