Every sworn police officer in Massachusetts is required to do 40 hours of in-service training a year, much of it online, to keep up with new policies and changes in the law. WBZ obtained a letter from ...

CBS News contacted more than 150 police departments in big cities across the country to learn more about their implicit racial bias training as part of a year-long look into policing in America. The ...

A costly and common mistake is to think of customer service training as essentially “trade school” or “tactical training.” The trade skill, technical, and transactional aspects of customer service—how ...

Secretary Leonor Magtolis Briones firmly believes the education must continue amidst the global battle against a fatal virus. With the whys and what ifs of the people, DepEd offered a wide menu of ...