ServiceNow is a powerful cloud-based ITSM tool that streamlines workflows and service management in IT, HR, and customer service. During our testing, we were impressed with its ability to automate ...

IT service management (ITSM) is simply how information technology (IT) teams manage all the processes and activities required to design, build, deliver, and support IT services—it encompasses the ...

SANTA CLARA, Calif.--(BUSINESS WIRE)--For six years running, ServiceNow (NYSE: NOW), the company that makes work, work better for people, has been named a Leader in the 2019 Gartner Magic Quadrant for ...

ServiceNow CEO Bill McDermott took to the main stage at Knowledge 2023 to tell the audience that with the advancements in AI, intelligence will become the primary source of value creation. Some 15,000 ...

Any business owner knows that IT can be both a blessing and a curse. PCs, mobile devices, business applications, and cloud services improve efficiency and productivity, and they help level the ...

ServiceNow NOW and Atlassian TEAM are well-known providers of IT Service Management (ITSM) solutions. ServiceNow, through its Now Platform, and Atlassian, through the Jira Service Management, have ...

SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the first ever 2024 Gartner® Magic Quadrant™ for AI Applications ...

Kicking off Knowledge 2021, ServiceNow's annual user event, the digital workflow vendor made an announcement that it will be acquiring observability leader Lightstep, for an undisclosed sum. You can ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. “The biggest gain that we’ve seen has been developing our own ...