SLA adherence is no guarantee of outsourcing success. Here’s how to avoid seeing red when all the lights on the service delivery dashboard are green.

At the heart of Kytes is a simple philosophy: success is not about the software—it is about the people who run the enterprise. The name Kytes itself symbolizes upliftment and purpose, designed around ...

Lab Thread Ltd announced the beta launch of its flagship unified lab software platform. Lab Thread is uniquely designed to ...

Build a strong foundation in project management with this hands-on course. Learn to plan, schedule, and manage projects using PMI-aligned methods, real-world tools, and interactive exercises. Perfect ...

Empowering users with do-it-yourself tools is all the rage in IT these days. What could possibly go wrong?