There are days when your connection breaks, not because the internet is down, but because your computer is confused. Wrong IP, no IP, stuck on an old network, or just refusing to pick up a new one.

Trisha Jandoc was an associate writer at CNET covering broadband and everything related to home internet. She graduated from St. John's University with a bachelor's degree in journalism and a focus on ...

Most people use the word “Wi‑Fi” when they really mean “internet,” and that mix‑up quietly shapes how we shop for service, troubleshoot outages, and even argue with our providers. The real split is ...

Some users have encountered a perplexing issue when trying to download files from the Internet; the Task Manager showed 0% disk and network usage, and the download never started. Yet when accessing ...

Google Fiber has begun testing network slicing -- but it's too early to say whether this technology can deliver on its promises. Trisha Jandoc Former Associate Writer Trisha Jandoc was an associate ...