Normalization of deviance is the process by which individuals and organizations gradually accept substandard practices, rationalizing them until they become the new, dangerous norm and increase the ...

An air-monitoring system in the fall failed to pick up the spread of radioactive contamination from a Hanford demolition site, giving management false assurance that controls were effective, according ...

We’ve all seen it: A deviant behavior is repeated, without catastrophic results, and eventually becomes the accepted social norm for the organization. This process is called the “normalization of ...

To some extent, many organizations, if not all, suffer from some form of performance deviation. This can manifest itself in any goal or standard against which organizations may measure themselves.