CRM Buyer

Oracle Reinvents How Generative AI Makes CRM Work Better

Oracle announced three significant artificial intelligence (AI) overtures with a heightened focus on CRM and service this week at Oracle CloudWorld in Las Vegas. On Tuesday, Oracle released details of ...
Forbes

On CRM: Oracle Is Integrating CRM With Assets And This Is Where CRM Is Headed

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. If you want to know where CRM is headed just take a look at what ...
Seeking Alpha

Oracle Named a Leader for Twelfth Consecutive Time in the Gartner Magic Quadrant for the CRM Customer Engagement Center

AI innovation and the ability to orchestrate highly complex service needs position Oracle Fusion Cloud Service as standard of excellence in SaaS service technology "Consistently delivering exceptional ...
CRM Buyer

Oracle Alloy Debut

Some of the challenges that app companies face, especially cloud front- and back-office companies, include data location and security. A cloud business linked directly to end customers might not see ...
CRN

Oracle Aids Road Warriors With New CRM 'Sales Gadgets'

Oracle said the new Oracle CRM Gadgets For Sales, through pre-built integration with the Oracle Contact Center On Demand application, provide quick access to important information without having to ...
CRN

Oracle Pulling IBM From Siebel CRM OnDemand

Launched in Oct. 2003, Siebel CRM OnDemand was initially positioned as a joint offering with IBM, which hosted the service's customer data on its infrastructure and database software. Siebel was IBM's ...
Seeking Alpha

Oracle Automates the Tasks Sellers Despise with Next Generation CRM

Oracle Fusion Sales provides sellers with AI-powered recommendations and guided steps to close deals faster AUSTIN, Texas, July 26, 2022 /PRNewswire/ -- Oracle today announced the next generation of ...