LISBON, April 2 (Reuters) - Portugal's health authorities have ordered French outsourcing firm Teleperformance SE to temporarily shut one of its Lisbon call centers, which remained open after some ...

Shares of Teleperformance plunged 23% on Thursday, after the French call center and office services group missed its full-year revenue target and flagged a "volatile economic environment." Investors ...

SIGNS that companies are increasingly turning to artificial intelligence to handle customer service tasks has triggered a ...

PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance (Paris:TEP), a leading global group in digitally integrated business services, announced today its operations in Europe won 11 awards at the ...

PARIS--(BUSINESS WIRE)--Regulatory News: Teleperformance (Paris:RCF), the worldwide leader in omnichannel customer experience management, today announced the company was named to the Everest Group BPS ...

Signs that companies are increasingly turning to artificial intelligence to handle customer service tasks has triggered a fresh selloff in shares of two call-center companies. Most Read from Bloomberg ...

Teleperformance, the world’s largest call center operator, is relying on artificial intelligence technology to “neutralize” the accents of English-speaking Indian customer service agents in real time ...

The AP reports that Teleperformance USA is buying AOL's 400-employee call center in Ogden, Utah and hopes it can grow it. Senior Teleperformance USA officials say that everything looks positive, and ...

French call center services giant Teleperformance has announced the closure of its delivery center in Fairborn, Ohio, putting 334 employees out of work. In a letter to the Ohio Department of Job & ...