Being in business and handling all that comes with it to ensure your product's services are doing what you promise to your customers, you will sometimes encounter unsatisfied customers. How do you ...

When you own a store, you will always have to deal with some customers who just can’t be pleased. What would you do if you provided a service and then the customer was upset about it, so she decided ...

When you work in customer service, you will often have to deal with upset customers. What do you do if one of the customers is not only upset right from the start, but also ends up returning the wrong ...