Reader Scott points us toward the lesser-known but very handy Windows Management Instrumentation Command-line (WMIC) tool. It's a scripting interface that "simplifies the use of Windows Management ...

Once the offer is accepted, helpdesk can then take control of the user’s computer and run WMIC commands on it to troubleshoot the issue. If the users’ computer is managed but running Vista however, ...

Open Command Prompt or PowerShell and enter "wmic bios get serialnumber" to find your PC's serial number. Windows and System Information won't display your PC's serial number. If the command doesn't ...