The best AI customer service chatbots for businesses in July 2026

One part of the business that's often helpful to automate is your customer service, especially for simple, general questions ...
The Information

Customer Support Tickets That Code

Software developers are starting to combine the two most successful uses of large language models: coding and customer support.Specifically, they’re using AI to automate the process of turning ...
MIT Technology Review

LLMs are stuck in a groupthink groove. This startup is trying to get them out.

Chatbots are far more predictable in their responses than you might expect. That's fine for research or coding, but it's a ...

Attorneys Using Evidentiary ChatGPT Transcripts At Trial Are Risking An Unexpected Juror Revolt

Attorneys are using subpoena-obtained AI chat transcripts, such as from ChatGPT, at trial. Jurors though won't necessarily ...

OpenAI's updated GPT-5.5 Instant is better at shopping, complex constraints, and understanding user intent — and it's already in the API

OpenAI is moving away from models that require heavy hand-holding and toward systems that can better infer the user’s goal, ...
PC Magazine

Still on Windows 10? Here's How to Get Security Support for Another Year

Still on Windows 10? Here's How to Get Security Support for Another Year Microsoft's Extended Security Updates program for Windows 10 is now available through October 2027. If you're still on the ...