Survey of 137 German hospital IT leaders, clinical executives and provider stakeholders finds national patient-record success ...

Organizational change is often framed in terms of strategy, efficiency or competitive advantage. But for employees, change is ...

Mitel, a global leader in business communications, today announced that Mitel Workflow Studio has been selected as the winner ...

Pinkfish acquisition expands Genesys Cloud AI with advanced agentic workflow automation and enterprise execution capabilities.

Nutshell reports that integrating AI into CRM systems boosts sales by 29%, enabling teams to streamline tasks like data entry ...

Healthcare's first wave of artificial intelligence adoption has focused largely on helping clinicians and staff work faster. Ambient documentation tools generate clinical notes. Coding applications ...

A retailer can spend millions installing the latest inventory management systems, omnichannel fulfillment platforms, and ...

AI-powered voice agents are transforming the traditional business phone system into an intelligent orchestration platform ...

Mechanic’s Dealer-Connect bridges the gap between telematics alerts and slow roadside execution, replacing phone handoffs ...

The complexity of integrating AI into Commercial Real Estate operations and investments remains a significant barrier to ...

Salesforce wants to own the data, content, integration and agent layers AI needs to operate across the enterprise. Here's ...

Success with nursing AI will depend on designing tools around the realities of bedside care, governance and operational ...