The payment processing industry has trained businesses to fixate on transaction fees because they are visible, comparable and ...

For most teams, fraud performance is still summed up in a single metric: chargeback rate. It is visible, painful, and tied directly to card network thresholds, so it naturally becomes the north star ...

Few payment issues frustrate business owners more than a chargeback. One day a sale looks complete, the funds land in your account and everything appears to be running as expected. Then days (or ...

Artificial intelligence has the capacity to delve into the complexities of the interactions – including financial dealings -- between retailers and suppliers like never before. That could and should ...

Q: Because of the recent multihour wait times at security checkpoints at some major U.S. airports, some of our clients missed their flights and just went home. I strongly suspect that, within a few ...

Sidetrade (Euronext Growth: ALBFR.PA), the AI-native Order-to-Cash platform recognized as a Leader in the Gartner® Magic Quadrant™, unveils “O2C Intelligence 2030,” a four-year strategic plan that ...

You probably think of a chargeback as a consumer safety net. Maybe a package never arrived, or you spotted a digital subscription you did not authorize. In your mind, you are just exercising your ...

Trust underpins every transaction in the payments ecosystem. Issuers, merchants, networks and consumers all depend on it to move and safeguard billions in value each day. For banks, that trust remains ...

A credit card chargeback is when a charge is reversed by a card issuer. As a result, the money will at least temporarily go back to the customer while the company investigates whether the claim is ...

A $10,000 outdoor stucco kitchen, a more than $1,000 order of shoes, a custom metal sign costing upwards of $5,000, an out-of-print board game the company never stocked nor sold, a $6,000 laser hair ...

As economic uncertainty continues to shape consumer behavior, chargebacks are becoming the norm, rather than the exception, in eCommerce. Today, disputes are so common that processing disputes has ...

Chargebacks aren’t just a payments problem. They’re an operational signal. For businesses that accept card payments, chargebacks reveal how well fraud controls, billing practices, fulfillment, and ...