A college student in Michigan received a threatening response during a chat with Google's AI chatbot Gemini. In a back-and-forth conversation about the challenges and solutions for aging adults, ...

A severe security flaw in Meta’s automated AI support assistant allowed hackers to hijack high-profile Instagram accounts via basic prompt injection. Attackers spoofed target locations via a VPN and ...

Meta’s AI support chatbot proved unusually helpful to hackers looking to steal and resell notable Instagram accounts—the hackers simply asking the bot to change the accounts’ associated email ...

More young people are turning to AI chatbots for mental health advice. For the new study, researchers conducted a nationally representative survey in November 2025. Just over 1,000 12- to 21-year-olds ...

Meta Platforms Inc. is selling consumer subscriptions to its Meta AI chatbot for the first time, a key step toward building a business that would help offset hundreds of billions of dollars in ...

Joe Alary’s chatbot addiction nearly cost him his job, his savings and some of his long-term relationships. The 57-year-old is now rebuilding his life. Alary, who is divorced and lives alone, had ...

Katie covers the impact of health technology on patients, clinicians, and businesses. Her stories explore the price tag of clinical AI, digital health at the FDA, and the boom in direct-to-consumer ...

Dr. Saini is a psychiatrist and Dr. Bailen is a psychologist at Massachusetts General Hospital. As the use of large language models like ChatGPT, Claude and Gemini has surged, we’ve heard about ...

Customer conversations with chatbots can include contact information and personal details that make it easier for scammers to launch phishing attacks and commit fraud. Since Sears is still a trusted ...

Part of what makes us human is the unique way we think and solve problems. But using large language models like ChatGPT might be eroding this uniqueness and leading humans to think and communicate the ...

With hundreds of millions of people turning to chatbots for advice, it was only a matter of time before tech companies began offering programs specifically designed to answer health questions. In ...

Burger King is launching an AI chatbot to monitor whether employees are being polite to customers. "Patty," the company's new voice-enabled chatbot, will be live in employees' cloud-connected headsets ...