Welcome to YouView support. Find out how to set up and use YouView and browse popular topics to help you with all of your YouView products.

Jan 9, 2025 · Re: Youview Overriding Live TV @dcholme So there are three boxes involved - the YouView box, the FreeView box, and the Triax box? Or is the Freeview box an alternate way of …

Dec 15, 2025 · If you’re using EE TV on a YouView+ box, or on a EE branded set-top box like the TV Box Pro or Pro Mini, post your queries about setup, recordings, and TV On Demand here.

Feb 2, 2024 · Re: You view box @mezzerb I suppose I should clarify. The box will still have its internet connectivity, in principle. But the boxes, even the BT ones, need to talk to the YouView servers, …

Jan 1, 2025 · Re: Youview box problems Hi @Attheend Thanks for coming to the community. Are you still seeing the same thing on your Youview box today, or has it gone back to normal? If you are still …

Dec 14, 2024 · Currently have no TV channels just a message on screen saying problem with signal and error code YVM302. Does anyone know how to rectify this.

Aug 24, 2024 · which BT Youview box (model) is it that you purchased and are you sure it is a brand new box or one that has previously been in use at another location ? Did you experience a full setup …

Jan 7, 2023 · When I go to App, when I select one, I get the Loading and white blobs, screen goes black and then the YouView screen before going back to channel selected. Broadband connection - show …

Oct 2, 2023 · Hi, I am suffering from a self inflicted problem and in need of some advice. Installed last week, a BT smart hub 2, TV box pro, and a TV Box mini for an upstairs room directly above the living …

Jan 4, 2024 · Press the Home (or YouView) button, then go to Settings > Signal & Connection > Broadband Connection. It should show “ Connected ” next to ' Status ' and the 'Network Connection …